Legal Notice

PUBLISHER
The website accessible at hoteldeturin.com (hereinafter the "Site") is published by SAS SOCIETE HOTEL DE TURIN, a French company with a share capital of 57,200 Euros, registered with the Paris Trade and Companies Register under number Paris B 542 031 802, with intra-community VAT number FR28542031802 and registered office located at 6 rue Victor Masse, 75009 Paris; telephone number +33 1 48 78 45 26 (hereinafter referred to as "Grand Hôtel de Turin").

Webmaster/Website Creation: DOYIELD Legal Form: Simplified Joint-Stock Company (SAS) Registered Office: Tour Légende 20 Place de la Défense, Puteaux 92800 SIRET: 893 098 988 00023 Share Capital: €1,000.00 RCS: 849208376 Intra-community VAT No.: FR68849208376 APE Code: Business and other management consultancy activities (7022Z) Email: contact@doyield.com

Official site: hoteldeturin.com - Publication Director: Mr. & Mrs. Kelley

TERMS OF USE
This site is offered in various web languages (HTML, HTML5, Javascript, CSS, etc.) for better ease of use and a more pleasant graphic design. We recommend using modern browsers such as Internet Explorer, Safari, Firefox, Google Chrome, etc.
We make every effort to ensure reliable information and reliable updates for the website content. However, errors or omissions may occur. Users should therefore verify the accuracy of the information and report any site modifications they deem useful. Grand Hôtel de Turin is in no way responsible for the use made of this information, nor for any direct or indirect damage that may result from it.

INTELLECTUAL PROPERTY
The Site as a whole, as well as each of its components (including texts, diagrams, structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.), constitute intellectual works protected by the Intellectual Property Code as well as any other applicable international legislation.

Grand Hôtel de Turin is the sole entity authorized (directly or through licenses or authorizations) to use the elements composing the Site, domain names, trademarks, designs, etc., as well as the images and editorial content reproduced therein.

The use of all or part of the Site, particularly by downloading, reproduction, transmission, representation, or distribution for purposes other than personal and private use by the user for non-commercial purposes, is strictly prohibited. Violation of these provisions exposes the author to sanctions provided for both by the Intellectual Property Code, particularly regarding copyright and trademark infringement, and by the Civil Code regarding civil liability.

The creation of any hyperlink pointing to any of the web pages or elements composing the Site is prohibited without the prior written authorization of Grand Hôtel de Turin, which authorization may be revoked at any time. Any content, website, or other entity with a hyperlink directing to the Site or any of its components is not under the control of Grand Hôtel de Turin, and the latter therefore declines all responsibility (particularly editorial) regarding access to these sites and their content.

SITE AVAILABILITY
Grand Hôtel de Turin strives, as far as possible, to keep the site permanently accessible, but is under no obligation to do so. Grand Hôtel de Turin may therefore interrupt access to the site, particularly for maintenance or update reasons, or for any other reason, including technical or editorial, without notice or prior information to users, and Grand Hôtel de Turin cannot be held responsible for the consequences of these interruptions for users or any third party.

Furthermore, Grand Hôtel de Turin cannot be held responsible if users are unable to access all or part of the site due to any technical defect or problem, including but not limited to:

a failure and/or congestion of the Internet network,
a failure of Internet service providers,
human or electrical error,
any malicious intervention,
any software or hardware malfunctions,
a case of force majeure.

CANCELLATION OR MODIFICATION OF A SERVICE RESERVATION
For accommodation services (booking rooms in an establishment or other types of accommodation), customers are reminded that they do not have the right of withdrawal provided for in Article L. 221-18 of the Consumer Code, in accordance with Article L. 221-28 paragraph 12 of the Consumer Code, which excludes this right for contracts relating to accommodation services that must be provided on a specific date or period.

For each service reservation, the specific terms and conditions specify the procedures for cancellation and/or modification of the reservation.

Prepaid reservations cannot be modified and/or canceled. Deposits (sums paid in advance) will not be refunded. In such cases, this is mentioned in the specific terms and conditions.

When the specific terms and conditions allow it:

cancellation of a service reservation can be done directly on the site via the "Modify or cancel a reservation" section;
modification of a service reservation can be done directly on the site via the "Modify or cancel a reservation" section or directly with the establishment, whose contact details, including telephone numbers, are specified on the reservation confirmation sent by email.
In the event of a service interruption caused by the customer, the full agreed price will be charged. In the case of a prepaid reservation before the stay, no refund will be granted.

The customer must vacate the room before the time indicated by the establishment. Failure to do so will result in an additional night being charged.

TELEPHONE SOLICITATION
In accordance with Article L.223-1 of the Consumer Code, consumers who do not wish to be subject to commercial telephone solicitation can register for free on a telephone solicitation opt-out list. This list is accessible via the following site: [www.bloctel.gouv.fr](http://www.bloctel.gouv.fr).

DISPUTES
These site conditions are governed by French law, and any dispute or litigation that may arise from their interpretation or execution will be under the exclusive jurisdiction of the courts where the company's registered office is located. The reference language for the settlement of potential disputes is French.

CONSUMER MEDIATOR
The customer is informed by Grand Hôtel de Turin of the possibility of resorting, in the event of a dispute relating to these general terms and conditions, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions provided for in Title I of Book VI of the Consumer Code.

After having contacted the management of Grand Hôtel de Turin and in the absence of a conclusive response within 60 days, you may contact the CM2C mediator using the contact details below or on their website. You will also be able to find the referral procedures there.

CM2C
Telephone: +33(0)1 89 47 00 14
Address: 14 Rue Saint Jean 75017 Paris
SIRET: No. 831 213 871 00013
Legal form: Registered Association

The procedures for referring to the mediator and their contact details are available by clicking on the following link: How to report a consumer dispute to CM2C
The referral form for this mediator is accessible from the following link: Report a Consumer Dispute (cm2c.net).
Grand Hôtel de Turin also informs the Customer of the existence of a European Online Dispute Resolution ("ODR") platform to which they can resort. The customer can access it from the following link: https://ec.europa.eu/consumers/odr/.

LIABILITY
Grand Hôtel de Turin strives to ensure the accuracy and updating of the information published on the Site to the best of its ability, and reserves the right to modify the content at any time and without notice.

Sites external to hoteldeturin.com with a hyperlink redirecting to this site are not under the control of Grand Hôtel de Turin, which therefore declines all responsibility for their content. The user is solely responsible for their use.